The home care industry has seen several changes because of technology. The Electronic Visit Verification (EVV) system is an example of such a development. EVV makes sure that care providers deliver the required care at the proper time and location for patients and that patients receive the proper treatment. Both patients and home care organizations profit greatly from the technology, which has completely changed the home care sector.
What is Electronic Visit Verification?
Home care agencies can track and validate the treatment given to patients thanks to a technology called Electronic Visit Verification (EVV). Electronic devices, like smartphones or tablets, are used by EVV to keep track of the beginning and ending times of care provider visits as well as the services rendered during those visits. The agency can access the information gathered by EVV and use it for billing and compliance needs after it has been transmitted to a central database.
How Does EVV Work?
GPS tracking, time-stamped data, and care provider identification are all used in the Electronic Visit Verification process. The EVV system tracks the location and time of arrival of care providers when they arrive at a patient’s house by having them check in. Following that, the care provider gives the patient the assistance they require, and the EVV system logs the services and the amount of time spent. As soon as the care provider departs, they check out via the EVV system, which logs their departure time and location. Following that, this information is sent to a central database so that the home care agency can access it.
Listed down below are a few ways that EVV revolutionized home care agencies:
Elevating Care Standards
The improved standard of patient care offered as a result of EVV is one of its main advantages. In order to use EVV, care providers must accurately record the care they offer. This guarantees that patients receive the proper care at the appropriate time and avoids mistakes or mishaps. Furthermore, EVV makes sure that nurses and other care providers are adhering to the right procedures and policies, which can enhance patient outcomes.
There were incidents of fraud and abuse in the home care sector prior to the establishment of EVV. Patients would receive subpar care as a result of care providers making false claims, and home care firms would lose money as a result of the false claims. However, since care providers must certify that they have delivered care to the patient at the agreed-upon time and location, EVV helps prevent fraudulent claims. This guarantees that patients get the treatment they require and that home care organizations make financial savings.
Enhancing Communication and Collaboration
The coordination and communication between home care agencies and their care providers are improved as a result of EVV. In order to identify any areas that can benefit from more training, agencies have the ability to observe the care given by their care providers. It is now easier to check that nurses are giving patients the best care possible. In addition, EVV offers real-time contact between organizations and care providers, assisting in the prompt resolving of any problems or complaints.
Automating Administrative Tasks
For home care agencies, the use of EVV has also made administrative work more efficient. Before EVV, agencies devoted a lot of time and money to routine administrative jobs like payroll and billing. But with EVV, these jobs can be automated, saving organizations both time and money.
In conclusion, the Electronic Visit Verification system has transformed the home care sector by raising standards for patient care, eliminating fraud and abuse, fostering teamwork and collaboration, and automating administrative activities. Care providers are obliged to accurately document the care they give when using EVV to make sure patients receive the necessary treatment at the right time and place and to prevent errors or accidents. Additionally, EVV assists in preventing false claims, ensuring that patients receive the care they need and home care organizations save money. Both time and money have been saved by organizations thanks to the usage of EVV, which has improved patient care as well as administrative tasks. Hence, the adoption of EVV, especially in the form of On-Demand Homecare’s software solutions, is the way for home care agencies to improve their services and achieve better outcomes for their patients.
Want to know more about the benefits of adopting EVV, read our blog on ‘Flexibility in EVV -The Key to Successful Self-Direction Programs’