Support

Contact Our Customer Support

Contact our customer support and get the best in class customer service for the onboarding moment.

The personalized On-Demand Homecare application will be executable within 48 hours of signing up and a dedicated representative will contact you immediately to schedule the live training sessions. Our team of committed experts ensures that your organization and the staff are fully trained in the least possible time and start to gain the benefits soon.

Four custom-built live training sessions have been developed for your needs. All the essential things are covered – which include clientele & caregivers’ team development, setting up and scheduling visits, creating custom forms and payroll and billing training.

For further doubt clearance or to train the new employees, reach out to the support team to schedule the custom training live session today.

FAQs

Is ODHC’s software integrated with HHA, TellUs and Sandata?

Yes, we are. To know more, contact us today.

Is your software capable of billing Medicare/ Medicaid/ Commercial?

Yes!

Is your software role-based?

Yes. We provide separate logins for each role.

Can your software upload document.

Yes. On-Demand Homecare provides easy to use documentation which will help your agency cut down repetitive tasks. To know more, please check https://ondemandhomecare.com/easy-documentation/.

Is data integration from other software to ODHC’s software possible?

Yes, but only for Employee and Patient Data.

Is multiple visits scheduling possible with ODHC’s software?

Yes it is. To know more check https://ondemandhomecare.com/scheduling/

Can users download billing documents?

They 100% can do it. You can directly upload the documents to other platforms through our software.

Does ODHC have CAHPS Reports?

We do.

Does ODHC’s software provide Daily Billing.

Yes it does.

Does ODHC allow users to add physicians?

Yes, authorized users can add physicians on our software.